Please see our Pricing page and please visit our on-line store to purchase hardware. We operate a simple tiered pricing model that depends on how large your business is. Plans at $60 per month but you can pay $200 a month to manage a large retail business. Every plan has one free ePOS connection.

It really depends on how many products you have and how busy you are. Some merchants complete the process within a couple of hours, but if you have lots of products then it could take weeks. It’s not easy but we are here to help and lighten the load so please get in touch.

Fortunately, our support is available 24 hours a day, 7 days a week. Email support is free with all trial and billed subscriptions so you can send us a message whenever you get stuck. You can also reach out to us via social media. Additionally, you can consult our Support Centre any time to find the answer to your question.

We expect that our ePOS solutions will work with the printers, bar code scanners that you already have. To achieve this we work to make sure that our software talks to the best and most commonly used retail hardware.

If you wish to use a standalone card payment system then simply create a Card Payment tender option on the ePOS. If you wish to have an integrated solution (we do recommend) then this can be set-up through your account. Note that setting up a merchant account will take a minimum of 2 weeks to process.

We know how valuable your data is to you so we’ve taken the steps to ensure that you never lose it. We can suspend your account and save your data for US$5 a month. This will retain all your business data until you’re ready to use your account again. If you prefer to download the data yourself, or if you want to permanently cancel your account, you can request an export of all of your sales, product and customer data. Please contact Support with a request.

Existing barcodes can be scanned or manually entered into the bar-code field in the product page, so you won’t have to generate new ones from scratch. You can also import your products into boxpos.com using our CSV import tool.

We appreciate that for a stable Internet connection is not always possible, especially in a pop-up store. , Even in a fixed store you sometimes lose your internet connection. That’s why we have created a robust application that works in offline mode. You’ll never miss a sale. Note some features however, won’t be available offline.